Can You Identify a Scam?

There has been a recent spike in garage door scams and fake scam garage door installation companies. As a homeowner, could you spot the difference between garage door scammers and a legit company with garage door repair professionals? Well, we at RCS Carolina want our customers to know what to look for in a real garage door service company and how to spot garage door repair scams.

In most cases, people generally don’t have a go-to garage door repair company and when their garage door system breaks, the internet is the answer. Unfortunately, the internet can be both helpful and harmful to finding garage door repair and installation services.

Watch the video below to learn some tips on how to detect a scam garage door company and avoid identity theft, fraudulent repair service, and any other problems.

4 Most Common Garage Door Repairs That Result in Scams

Some of the most common repairs you may need that result in scams are typically repairs you can do yourself. Be sure to do your research and try to troubleshoot the issue before calling a dealer.

Problem: Malfunctioning Photo-Eye

Probable Cause: Eye has been bumped out of alignment or debris is in front of eye

Solution: Realign photo eyes with one another. Also, remove all debris from in front of and around the eye. Try closing your garage door again.

Problem: Broken Spring – The garage door is not opening completely

Probable Cause: Torsion springs typically have a life cycle of 10,000 opens and closes. Overuse results in a broken spring.

Detection: While inside the garage, look above the closed door where the torsion springs are located. If a spring is broken, it will be visible/obvious.

Solution: If you have 2 springs, it is highly recommended to replace both springs at the same time.

Problem: Malfunctioning Remote Control

Solution: Replace the batteries; check photo-eyes to see if they are obstructed or out of alignment

Note: A new opener is not generally needed unless the current opener is over 10 years old

Problem: Noisy Garage Door

Solution: Apply manufacturer-approved lubricant to the hinges, rollers and springs

Note: If that does not work, contact a professional for a proper diagnosis.

RCS Garage Doors Carolinas is dedicated to making each of our customers feel like a part of our family and we want them to feel confident in their decision. We strive to educate our customers on what to look for when needing garage door repairs. Contact us today for garage door repair service, installation, or any questions. We’re happy to help!